PRIVACY POLICY

1. Introduction
At The Norfolk Curtain Maker, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and store your personal information when you visit our website, place an order, or engage with us in any other way. By using our services, you consent to the collection and use of information in accordance with this policy.

2. Information We Collect
We collect the following types of personal data when you interact with our website:

Personal Identification Information: Name, email address, phone number, billing address, and delivery address.
Payment Information: Credit or debit card details, which are processed securely via a trusted third-party payment provider.
Website Usage Information: We may collect data such as your IP address, browser type, and how you interact with our site using cookies or similar technologies.

3. How We Use Your Information
We use the information we collect for the following purposes:

To process and fulfil your orders.
To communicate with you regarding your orders, quotes, and inquiries.
To improve our website and services.
To comply with legal obligations.

4. How We Protect Your Data
We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, or destruction. All payments are processed via secure third-party payment gateways.

5. Sharing Your Information
We do not sell, trade, or rent your personal data to third parties. However, we may share your information with trusted service providers who assist us in operating our business, such as delivery companies or payment processors, as necessary to complete your order. These third parties are required to keep your information confidential and comply with data protection laws.

6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand how you use our website, allowing us to improve its performance. You can adjust your browser settings to refuse cookies, but this may affect some functionality of the website.

7. Your Rights
Under the UK Data Protection Act and GDPR, you have the following rights regarding your personal data:

The right to access the data we hold about you.
The right to correct any inaccurate information.
The right to request the deletion of your data.
The right to object to or restrict the processing of your data.

To exercise any of these rights, please contact us at [Insert Contact Email].

8. Data Retention
We will only retain your personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, with the effective date of the revision.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please email info@thenorfolkcurtainmaker.co.uk.